fancy footwear

Terms & Conditions.

Fancy Footwear.in

Welcome to our Website. By viewing this website and or downloading any content you agree to be bound by the Terms and Conditions shown on our site.

Your Rights & Getting to Know Us:

These Terms and Conditions are important because they outline your legal rights whilst using our website or buying our products from the site, please read them carefully along with our privacy policy and delivery information.

We hope you enjoy using our website and that you are sitting comfortably!

Our website may be referred to as “FancyFootwear.in”

Terms & Conditions

Before we get into our Terms and Conditions, we need to identify ourselves, we are:

1. The Seller:

These General Terms and Conditions of Sale are for Fancy footwear a liability company.

1.1 Registered Office

Nisar road Raiwala Saharanpur Uttar pradesh

1.2. Telephone Number:

7454811195

9410180195

To make contact with us please also see the ‘Contact us’ part of our website.

2. Application & Understanding of Terms & Conditions

If you decide to purchase any products shown on our website by purchasing online via our website, your purchase will be subject to these Terms and Conditions. Our website provides the opportunity to buy from us online.

If you decide to review our website, make enquiries about our products or Contact us via our website, your use of the website will be subject to these terms and conditions.

By using our website you have accepted the FancyFootwear.in Terms and Conditions

Our website shows products for the purpose of selling online to individuals.

Our Terms and Conditions are covered in sections, to help you make your way through them, these are:

  • Information about FancyFootwear.in and how and where to make contact with us and how the Terms and Conditions apply.
  • Points 3 -12.1 cover General Terms and Conditions of Sale,
  • Points 12.2 -14 cover Terms and Conditions of Website Use
  • Point 15 covers Legal Terms
  • Our Privacy Statement & Policy can be found here
  • Our Delivery offer and policy can be found here

2. General terms & conditions of sale

2.1. Product Availability

Our Product offers and prices are valid as long as they remain visible on the Site, subject to availability of stocks. Out of stock items are indicated.

If you are ordering the last of an item available at the same time as another customer, we cannot guarantee that by the time you check out the stock will still be available, this depends on how fast you complete your online order. If your order goes through and it transpires your item is no longer in stock our Customer Services team will contact you within 48 hours and offer you the chance to; cancel your order; choose another item; wait for the item to come back into stock (dependent on stock availability).

Fancy Footwear shall not liable if Products are out of stock or unavailable for orders that have not yet been accepted by FancyFootwear.in.

Fancy footwear reserves the right to change the Products offered on the Site at any time without prior notice.

Fancy Footwear reserves the right to limit the number of Products which can be purchased per customer.

3. Product Online Order & Account Management Process

3.1. Order process:

Step 1: Select product: Choose the product: by clicking on it.

Step 2: Select size: Make sure you have understood our product sizing to avoid disappointment, there is an explanation of sizing for each item on the website, some sizes are different to the standard sizes dependent on style and we advise you what to select based on your normal size.

Step 3: Select quantity: How many pairs of our lovely sandals you want to buy!

Step 4: Add to basket

Step 5: Proceed to checkout: If you have an existing Salt-Water account then you will be prompted to log in after entering your email address (if not already logged in). If you do not have an existing account, you can decide after checkout whether to create an account or checkout at as a guest dependent on your preference.

Step 6: Provide personal / Payment & delivery details: name, address, payment and delivery information:

Enter your name and address and details for delivery address as well as the billing address as prompted by our website. Then select your delivery option.

Step 7: Select dispatch method: Choose your preferred method of dispatch and the speed of delivery, our website will advise you of the options dependent on the location of the delivery point.

Step 8: Complete payment details: Our website explains what methods you can use to pay including Paypal / Credit and Debit card options.

Step 9: Check your order: The details will be displayed to you at payment stage, make sure they are correct and edit if they are not. Here you must click you accept our Terms and Conditions in order to place your order.

Step 10: Complete purchase: Click ‘place order’ to confirm your online purchase.

Step 9: Order confirmation: Once you have completed your purchase our system will send you an order confirmation by email.

3.2. Creating an account & account function:

Once you have created an account you will be able to:

– monitor your deliveries and view your order history;
– add or edit your delivery and billing addresses for future orders;
– manage your subscription to the FancyFootwear.in newsletter.

3.3. Deactivating your account

You may have your account deactivated at any time by sending an email to the Customer Service team by clicking on the “Contact Us” link in the footer. You can also deactivate your account through your account.

4. Liability for access to your Fancy Footwear Account:

You may be held liable for any loss, theft or fraudulent use of your customer account if you have not taken reasonable care filling in and protecting the details. Responsibility for making sure no third party accesses your online account with us lies with you.

4.1. Disputes & data:

The data recorded by the Site constitutes proof of all transactions made between Fancy Footwear and its customers. In the event of a dispute between Fancy footwear and its customers about a transaction made on the Site, the data recorded by Fancy Footwear will be considered as irrefutable proof of the content of the transaction. For information about how we handle and keep your data safe please see our Privacy Statement and Policy.

4.2.Product & detail accuracy:

We make every effort to ensure that the colour and design of the Products in the photographs shown on the Site matches the original Products. Variations may occur, in particular the colour depending on your individual computer equipment. Consequently, Fancy Footwear shall not be held liable for any error or inaccuracy in the photographs or graphic representations of the Products included on the Site.

4.3.Product order queries:

If you have any queries about placing your order or about our products shown on the website, please give our customer service team a call. Once your order is placed you will receive an order confirmation e mail with a summary of your order details including: Ordered items / cost / shipping details and delivery timing. We advise you keep a copy of this.

4.4.Order acceptance & refusal:

Fancy Footwear reserves the right to refuse any order placed by a customer with whom it has a dispute concerning a prior order, or in the event that Fancy Footwear has reasonable cause to suspect that any customer has violated these Terms and Conditions, or is engaged in any fraudulent activity, or on any other legitimate grounds.

5. Pricing & Payment:

5.1.Tax on Prices:

All product prices include VAT or Sales Tax in regions where FancyFootwear has reached local Tax thresholds. This will be automatically calculated and shown on the Site you are viewing.

Shipping is quoted exclusive of VAT or Sales Tax and has VAT or Sales Tax added into the total before order completion if Sales Tax is applicable to the region the order is being placed from.

5.2. Returns product repayment:

If you return our product to us in the condition it was shipped to you, Fancy Footwear will reimburse you in full for the value of the products returned.

5.3. Price changes:

Fancy Footwear reserves the rights to amend the prices of the Products on the Site at any time without prior notice.

5.4. Payment methods:

Fancy Footwear accepts a range of payment methods including Pay pal, credit cards and debit cards; the details of these are shown in the checkout area. Please review our Privacy statement and policy to clarify how we protect your data whilst handling your product orders, payments and orders.

5.5. Order dispatch after payment:

Your order will be dispatched after your chosen payment method has been verified.

6. Shipping

Delivery charges and timescales vary depending on the number of products ordered, the service you select and the delivery address. You’ll find full details of our delivery charges under the ‘Delivery’ section of our website.

7.1 Delivery & dispatches:

We aim to dispatch all orders placed before 10.30am the same working day.

All orders are dispatched by the next day.

Express orders placed before 11am are dispatched the same working day. 

Please refer to the Delivery section of our website for more details.

There are various options through courier companies for re arranging delivery if the first attempt has not been successful, you are advised to select the option for delivery which allows you or someone else to be at your address to sign for your package, if you are not going to be there, to avoid the need for re delivery where possible.

Please note that certain delivery options may be subject to alternative delivery charges, restrictions and or timescales. If delivery cannot be made to a customer due to the customer not being present at the address at the time allotted by the carrier, or if any customer refuses to accept the products on delivery, Fancy Footwear reserves the right charge for the cost for returning products to the relevant Fancy Footwear returns center  for the order.

7.2. Holiday deliveries:

Please note during national holiday periods (Easter / Christmas / Bank Holidays) delivery and dispatch will be slower. Our warehouse and all Courier services also deserve a break with their families and often we rely on a skeleton staff of eager beavers.

7.3. Delivery areas:

Products purchased on the Fancy Footwear site may only be delivered to the areas stated on our checkout page.

7.4. Non delivery to PO boxes or DX addresses:

For security reasons, Fancy Footwear shall not process any order for which a general delivery address, a P.O. box, or a DX address is given.

7.5. Compliance with delivery address provided:

All Products will be shipped to the delivery address specified when placing your order.

7.6. Shipping cost calculation & method:

Shipping costs are calculated on the basis of the products selected, the weight and dimensions of the package, the total value of your order, the shipping region and method and speed selected. For specific regional delivery costs and speed options available, please refer to the ‘Delivery’ section of our website.

Please note that free shipping is only available in certain countries. Please check if you are eligible by entering your Postcode and City at checkout.

Fancy Footwear reserves the right to divide your order into several shipments. Your credit, debit card or Papal account  shall then be charged accordingly to correspond to the price of Products actually shipped. In the instance that your order is divided into several shipments, The shipping costs shall only be charged for a single shipment in accordance with the information contained in your order summary.

If you have any questions please Contact Us.

8. Delivery Problems:

8.1. Failure to deliver:

Any failure to deliver, late delivery, exceeding the delivery times must be reported to our Customer service team as soon as possible.

No claims notified to us more than thirty (30) calendar days from the date of confirmation of your order will be taken into account.

In the event of failure to adhere to the delivery time, you can cancel the order by contacting our Customer Service Team. (This does not include missed attempted deliveries, please see point 7.1 for this.

Where the supply of your product(s) is delayed or prevented for reasons beyond our control (for example, higher than anticipated demand or customer error in delivery address ) we will make every effort to keep you informed but shall be under no liability to you for such delay or failure. For the avoidance of doubt, this paragraph does not exclude or effect in any way any statutory right that you have to cancel an order when a product is delayed or not provided.

8.2. Repayment of cancelled or returned orders:

You can either return products or cancel (withdraw) your order, these options have different processes outlined in points 9 and 10 of these Terms and Conditions.

Repayment of cancelled orders

If you choose to cancel your order and follow the correct process outlined in point 9, Fancy Footwear will reimburse you the full amount of the products returned, to us, within a maximum of fourteen (14) days of the date of the termination of the sales contract, which is when you tell us of your cancellation in writing by e mailing our Customer service team, using the Contact Us form. Please see point 9 for the full process. If you receive the Product after having exercised the right to cancel your order, you must return it in accordance with the return procedure indicated in these Terms and Conditions see point 10.

Repayment of returned orders

If you choose to return your order when you have received it, you can do this within 14 days of receiving the product(s) following the process outlined in point 10. Fancy Footwear will reimburse you the full amount of the products returned within a maximum of 14 days of receiving the product back to our returns address please see point 10 of these Terms and Conditions for details.

8.3. Faulty Product Packaging:

You should check for any lack of conformity in the Products at the time of delivery and, if any anomalies are found (e.g: open package, damaged goods, etc.), we recommend that you handwrite any reservations, if possible on the delivery note, and sign it, keeping a copy yourself, as well as taking a photograph. You should then contact the Customer Services Team by email by clicking on Contact us link in the website footer and provide your delivery note and photograph.

8.4. Faulty Products:

If the goods do not conform to your order or you are not satisfied with them, you may return them. You will then receive a refund dependent on the terms and conditions stated in “Right of Withdrawal – Returns, Exchanges and Refunds” point 9 of these Terms and Conditions.

9. Right of Withdrawal  / Cancellation – Returns / Exchanges and Refunds

9.1 Right of Withdrawal / Cancellation and Withdrawal Period

You have a legal right of withdrawal of your order under applicable law, without having to provide reasons and without having to pay any penalties. You can withdraw or cancel your order within 14 days of the date of product delivery to you, Beyond this time, you will no longer be able to exercise your right of withdrawal.

You must take reasonable care of the goods while in your possession.

If you have asked us to deliver to a third party, you will only be able to exercise this cancellation right if you can return the goods to us yourself (or arrange for us to collect them at your expense).

Once we have received all (not part) of your order to the returns address specified on the returns label we will fully refund you as long as the sandals have not been worn and the shoe box is undamaged. It is your responsibility to ensure that the sandals are returned undamaged. Please ensure you use a tracked service and use appropriate packing to return the goods to us.  In the event that the product(s) are damaged during transit we may send the product back to you – this is at our discretion.

10.Process for Returns, Exchanges and Refunds

In the event the product does not comply with your order or in the context of your right of withdrawal or cancellation, you may ask for a refund of the Product(s) purchased.

10.1 Exchanges

An exchange can only be made on a faulty product. If you change your mind and want another product in place of the one you ordered, you must return the order you made and we will refund you, as long as it is received in the same condition we sent it and within 14 days of your notification to us. Your notification to us must be made within 14 days of receipt of goods. Your refund will be made within 14 days of our receipt of your product back. You can then make a new order for your preferred option.

10.2. Faulty products

If you have received a faulty product please get in touch with our Customer Services team who will look into this and may offer an exchange. You can then return your parcel to the returns address (see point 10.5 below) within a maximum of fourteen (14) days.

10.3. Process for sending returns back

All products should be returned in their original packaging including original box, inserts etc (in good un-worn condition) together with their purchase invoice or a copy in the case of a partial return. Returning a product for refund is at your expense. Fancy Footwear will not accept charges for returning any item.

In order to make a return, you must return the Products to us either  via our carrier using the label in the box, or you may choose your own carrier but we advise  sending the shoes back to us tracked and insured , within a maximum of fourteen 14 days of your notification of withdrawal, or intention to return by following the returns process sent to you with your package and here.

  1. a) Notify our customer services team of either your intention to return goods or if you have already told us of your intention to withdraw then give us the returns information in the box with the shoes using our returns label.
  2. b) Simply fill in the returns slip in the box with your shoes. If you are missing your returns slip then please follow the guidelines here and be sure to include a piece of paper which includes your order details (order number, name, items to be returned, reason for return). Without this we will not be able to process your return.
  3. c) Select your carrier (either ours using the pre-addressed label) or your own, wrap the parcel carefully making sure packing and product are undamaged and in the same condition we sent them to you in. 
  4. d) Make sure you insure and track the package if you select your own carrier. 
  5. e) Dispatch with your carrier. 

Please see our Returns section for more details.

10.4. Damaged or lost returns

If returned products are lost or damaged in transit, we reserve the right to charge you or not to refund any amounts attributable to such loss or damage.

For the avoidance of doubt, we advise you to take out the insurance offered by the carrier. Fancy Footwear will not be liable if any Product you wish to return to the us is lost, sent to the wrong address or delivered late insofar as you must bear the risks of the shipment method you have chosen and initiated.

10.6. Process for refund payment

  1. a) Please follow the returns process in 10.3 above or refer to our Returns page on the website to return your shoes to us.
  2. b) You will be sent a confirmation email once we receive your returned items.
  3. c) We will then inspect and process the items in our QC (Quality Control) department to ensure they are in the same condition we sent them to you in. Processing involves checking the products, giving approval and passing of your customer details to our accounts department.

d)Refunds to your chosen payment method, will be processed within 14 days. However please note that your bank may take up to 10 ten business days to issue a refund to the card you used to pay for the goods, dependent on their stated processing times. This may vary among card issuers; we have no control over this part of the process or the corresponding processing times.

  1. e) We will e mail you when your refund is approved passed to our accounts team. The refund will be issued via the same payment method used for the order and in the same currency used by you to make the order.
  2. f) Delivery costs will only be reimbursed if the order has been cancelled in writing and/or is faulty.
  3. g) The cost of returns is at your expense. We will debit the cost of using our prepaid address carrier label (if you choose to use it) to return the shoes to us. Alternatively as outlined in point 10.3 above you may choose to use a different carrier and our pre addressed label, but we advise insurance and tracking as we cannot be responsible for lost or damaged items and you will not be refunded if they are lost or damaged in transit to us.

10.7 Process for returns for PayPal orders:

If you ask for a refund, your PayPal account will be credited the original purchase amount, excluding any shipping costs

11.Legal and Commercial Guarantees

11.1 Legal Guarantees

Legal guarantee of conformity: 

Fancy Footwear will deliver a Product to you that is consistent with the sales contract and free from any defects upon delivery of Product, in that the Product will be as described, fit for purpose, of satisfactory quality. If the Product does not comply with these requirements you have certain legal rights: in accordance with applicable consumer law, during the expected lifespan of the Product, you are entitled to the following:

(a) up to 30 days after delivery, if the Product is proved faulty you can get a full refund; and

(b) up to 6 months after delivery, if the Product is proved faulty and it can’t be replaced by us, then you can get a full refund in most cases; and  

(c) up to 6 years after delivery if the Product does not last a reasonable length of time you may be entitled to some money back.

This is a summary of your key consumer rights and for detailed information about the applicable law you should contact your relevant regional consumer affairs adviser.

In the event of defects, Products should be returned to the following address:

The Product(s) will be quality checked on arrival:

Nisar Road Raiwala saharapur Uttar Pradesh

11.2.Legal Compliance

You agree that you will not use, sell or supply any product(s) purchased from Fancy Footwear in an unlawful manner and, in particular, will comply with all export controls and sanctions rules.

15.3. Entire Agreement

These Terms and Conditions and any document expressly referred to in them set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.

 
 

Comfy For Your Feet yet Stylish

Our Company

FAncy footwear

RAiwala,nisar road, saharanpur, uttar pradesh

We Give You the best quality footwears .